Customer Experience Ambassador

3 weeks ago


Nottingham, Nottingham, United Kingdom FOOT LOCKER Full time

About This Role

We are looking for a Customer Experience Ambassador to join our sales floor team at Foot Locker. In this role, you will be responsible for delivering exceptional customer service, driving sales growth, and maintaining a positive and inclusive work environment. You will be an ambassador for our brand, representing our values and principles to customers and colleagues alike.

Key Responsibilities

  • Providing expert knowledge on all products offered and making product recommendations to customers
  • Working closely with colleagues to achieve sales targets and deliver outstanding customer experiences
  • Maintaining a thorough understanding of current and upcoming product trends and releases
  • Contributing to a positive and inclusive work environment by promoting teamwork and collaboration

Requirements

  • 0-3 years of retail experience
  • Confident communication skills and ability to engage with customers in a friendly and approachable manner
  • Motivation to achieve great results through enthusiasm and a passion for athletic products
  • Ability to work independently with minimal supervision and as part of a team

What We Offer

  • A competitive salary range of £6.17 - £12.92 per hour
  • 28 days holiday plus an additional day for each year of service up to 5 years
  • An Associate discount of between 30-50% off all purchases
  • Hapi App offering discounts and prize draws
  • Employee Assistance Program - Retail Trust
  • Company Sick Pay scheme
  • Head Office Internships
  • Striper Ambassador Programme
  • Development Opportunities


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