Service Manager

4 days ago

London, Greater London, United Kingdom Canadian Solar Inc. Full time
Job Title: Sr. Service Manager

We are seeking a highly skilled and experienced Sr. Service Manager to join our team at Canadian Solar Inc. in London, UK. As a key member of our service team, you will be responsible for managing a cross-functional team to complete commissioning activities and obligations under Long-Term Service Agreements (LTSA's) for Battery Energy Storage Systems (BESS) projects.

Key Responsibilities:
  • Manage the daily operations of the regional service team, including scheduling resources to complete commissioning tasks, preventative and corrective maintenance on CSI Solar's Solbank energy storage product.
  • Ensure all personnel are trained and follow environmental, health and safety policies and procedures.
  • Accountable for P&L, including budget, staffing, and CAPEX/OPEX development.
  • Negotiate subcontractor service agreements and prepare and review detailed scopes of work for service team and subcontractors.
  • Review and approve maintenance reports, evaluate and recommend opportunities to improve operational efficiencies, and determine spare part requirements and track spare part inventory.
  • Analyze performance data, determining root cause and performance trends, and oversee the preparation of monthly reports to client/owner and present performance metrics and KPI's.
Requirements:
  • Minimum 10 years' work experience in a service environment that includes electrical systems, controls systems, network communication hardware, and power generation hardware.
  • Minimum 5 years management and personnel management experience.
  • Engineering (Electrical or Mechanical) degree or diploma, or equivalent work experience.
  • Strong negotiation, facilitation, risk management, and consensus building skills.
  • Excellent verbal and written communication skills and the ability to interact professionally and influence positively a diverse group of executives, managers, and subject matter experts.
What We Offer:

Canadian Solar offers a competitive salary, fully comprehensive benefits, and a performance bonus package based on annual objective achievement. Our generous benefits package includes a Retirement Plan, medical/dental/life/disability program, vacation, and sick days.

We are an Equal Opportunity Employer (EOE) and welcome qualified applicants from diverse backgrounds. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.

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