Service Manager

4 weeks ago


London, Greater London, United Kingdom Prospectus Full time
Job Title: Service Manager - Leading Support Services

We are seeking a highly experienced and dedicated Service Manager to lead our Support Services team at one of the largest women's hostels in the UK. The successful candidate will have a strong background in housing management and a passion for supporting vulnerable women affected by homelessness.

Key Responsibilities:

  • Lead a team of frontline staff to deliver high-quality support services to women with complex needs.
  • Oversee the Support and Night services, including 30 bed spaces for women with high support needs.
  • Develop and maintain key partnerships with partner organisations to facilitate a step-down move-on for women into semi-independent living.
  • Ensure a high quality of service is delivered to all service users, with a focus on safeguarding and contract monitoring.

Requirements:

  • Significant housing management experience, including experience of leading frontline staff.
  • Extensive knowledge and appreciation of the challenges faced by homeless women.
  • Demonstrable experience of safeguarding and contract monitoring.
  • Proven working experience of setting and influencing strategy.

What We Offer:

  • A competitive salary and benefits package.
  • The opportunity to work with a dedicated team of professionals who are passionate about supporting vulnerable women.
  • A chance to make a real difference in the lives of women affected by homelessness.


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