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Application Support Specialist

2 months ago

London, Greater London, United Kingdom Cititec Talent Full time

Job Title: Application Support Specialist

Company: Cititec Talent

Job Type: Full-time

Industry: Financial Services

Location: Remote/Hybrid

Job Description:

Job Summary:

We are seeking an experienced Application Support Specialist to join our team at Cititec Talent. The successful candidate will provide technical support for our trading company's applications, including Openlink Endur and internal applications.

Key Responsibilities:

  • Collaborate with Level 2/3 support teams to resolve technical issues.
  • Provide global business support from front office to accounting.
  • Maintain strong communication and support process skills.
  • Analyse and debug issues, coordinating with development teams.
  • Engage in system analysis, implementation, development, and testing.
  • Assist with technology upgrades and enhancements.
  • Contribute to SDLC tasks such as testing, documentation, implementation, and release management.
  • Work with team leaders to improve development setup.
  • Document issues, support features, and create user and troubleshooting guides.
  • Complete tasks promptly as part of the BAU team.

Requirements:

  • Experience with trading application support (OpenLink, Murex, Sungard).
  • Understanding of trading, STP, Risk, and Operations processes.
  • Familiarity with FIX protocols, RabbitMQ/Messaging Service, and TFS Build.
  • Proficient in Oracle PL/SQL or Microsoft SQL Server T-SQL.
  • Development experience with.NET tools (C#,.NET, Blazor).
  • Knowledge of commodity derivatives and markets (Gas, Power, Oil, FX, Base Metals, Precious Metals).
  • Strong analytical and troubleshooting skills.
  • Ability to work independently and with stakeholders.
  • Experience with SDLC phases: analysis, coding, review, testing, documentation, implementation, and release management.
  • Familiarity with waterfall and agile methodologies.

What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

How to Apply:

Interested candidates should submit their resume and cover letter for consideration.