Technical Support Specialist
12 hours ago
We are seeking a skilled Technical Support Analyst to join our team at Think IT Resources. As a Technical Support Analyst, you will play a critical role in providing first-class technical support to our internal users.
Key Responsibilities:
- Develop and maintain technical documentation to ensure accuracy and relevance.
- Collaborate with development teams to identify and resolve technical issues.
- Provide training and support to internal departments.
- Test and validate new products and features.
- Work with customer support and engineering teams to resolve service issues.
Requirements:
- Basic knowledge of networking and communication protocols.
- Experience using hand tools and measurement tools.
- Excellent communication and presentation skills.
- Experience using MS Office software and web-based remote support tools.
- Experience working in a technical or information technology environment.
What We Offer:
A competitive salary of £28-34k per annum and the opportunity to work with a dynamic team in the AI industry.
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