Youth Outreach Coordinator

Job Title: Youth Outreach Worker

Brentford FC Community Sports Trust is seeking a dedicated and passionate individual to join our team as a Youth Outreach Worker. This exciting opportunity will enable you to make a positive impact on the lives of young people in the London borough of Hounslow.

About the Role

We are looking for a personable and committed individual to support the Changing Directions Lead in providing a comprehensive project that benefits young people, local schools & businesses, and the wider community. The role entails youth outreach, targeted mentoring, and supporting collaboration with schools and local businesses.

Key Responsibilities

• Develop positive relationships with young people through a variety of youth work styles/methodologies.
• Deliver youth outreach across key high streets in Hounslow, engaging with young people and challenging poor behaviour choices.
• Work closely with Changing Directions Lead to support local businesses on how to engage with young people, reducing incidents of crime and anti-social behaviour.
• Assist delivery of weekly sessions at facilities near each of the high streets, along with assemblies in local schools and educational workshops.
• Facilitate and encourage young people to access internal and external programmes in line with their needs and interests – providing positive exit pathways.
• Delivery of a minimum of 3 evenings weekly across Outreach (4 evening as required) sessions and weekly sports sessions and support across other delivery when required.
• Complete monitoring, evaluation and session recordings using internal systems (Salesforce; Views), including monthly update to Senior Managers - Communities Engagement and Education.
• Maintain accurate records as appropriate for each project including Risk Assessments, Registers, Session Logs & case studies (highlighting the benefit of the project); tracking progression.
• Ensure that all delivery, for which you are responsible, complies with all Brentford FC CST health and safety and safeguarding requirements.
• Attend all scheduled supervision, meetings and training events as directed by Line Manager.
• Support with any other projects in line with department funding requirements as directed by Communities Engagement Manager and Education Manager.

1:1 Mentoring Responsibilities

• Liaise with Changing Directions Lead and Safeguarding Manager to risk assess mentoring cases prior to start.
• Meet with the young person and co-design a Personal Development Plan (PDP) based around Goal Based Outcomes.
• Maintain accurate records as appropriate for each project including Risk Assessments, Registers, Session Logs & case studies (highlighting the benefit of the project); tracking progression.

Safeguarding

• Participate in training sessions related to safeguarding and emergency response.
• Report any safeguarding concerns promptly to the appropriate authorities or designated personnel.
• Maintain accurate records of incidents, concerns, and actions taken.
• Collaborate with other team members and departments to create a cohesive approach to safeguarding.
• Coordinate with relevant authorities and emergency services as necessary.
• Stay informed about safeguarding policies, procedures, and best practices.

Key Internal Relationships

• Senior Manager – Communities Engagement
• Senior Manager - Education
• Changing Direction Lead
• Senior Programme Coordinator – Mentoring
• Communities Engagement Coordinator – Targeted Programmes

Key External Relationships

• Local Schools/Businesses
• Met Police
• Highstreet Units (Adolescent and Community Workers - London Borough Hounslow)
• Youth Justice Services / NHS Clinicians/professionals
• London Borough of Ealing, Hounslow, Richmond, Hillingdon – Community Outreach & Youth Offending services and all other associated departments

Selection Criteria

• Experience of Youth Work, Coaching or Mentoring
• An understanding of and ability to deliver good quality outreach support.
• Empathetic and able to understand the needs of young people with complex backgrounds
• Excellent interpersonal and communication skills with experience of building positive relationships with vulnerable, 'hard to reach' young people
• An understanding of the current issues and barriers impacting young people
• Ability to relate well with young people 8-19years, from different backgrounds forming strong, positive relationships
• Commitment to diversity, equal opportunities and inclusivity
• Safeguarding qualification
• Current DBS certificate (will be provided if successful)
• Emergency First Aid Certificate (will be provided if successful)
• Commitment to working three evenings and additional evenings when required.

Desirable:

• Youth Work or Mentoring qualification
• NGB Level 1/2 coaching qualification or equivalent
• Experience working with Youth Justice Services or with young people at risk of offending
• Mental Health First Aid Certificate
• Experience of working in a school setting

Personal Qualities:

• Empathetic and able to understand the needs of young people with complex backgrounds
• Builds positive relationships easily, especially with young people
• Provide a safe, inclusive and enjoyable environment supporting goals and aspirations
• Believe all young people can achieve their potential and show a commitment to working with those who face barriers and challenges
• Positive and flexible approach with ability to demonstrate high levels of care, accuracy and confidentiality when required.
• Professional and friendly outlook and attitude.
• Organised and work with attention to detail
• Enjoys working in a team environment.
• Ability to work flexible hours as required by the programme.
• Creative, self-motivated and the ability to work on own initiative.
• Willingness to work across departments to achieve shared goals.

Please note that where appropriate for the role, you will be required to complete additional background checks such as Disclosure and Barring Service (DBS) checks and police checks for any time you have lived or worked outside of the UK in the last 10 years. You can find out more about this at https://www.gov.uk/government/publications/dbs-checks-for-employment.

Please also note that a CV application will not be sufficient. Applications will not be considered where the application form has not been completed in full.

This role is a Regulated Activity role - please complete the Declaration of Offences Form

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