Commercial Site Manager

9 hours ago


Andover, Hampshire, United Kingdom Twinings Ovaltine Full time
Job Title: Commercial Site Manager

The Front of House Manager role is a critical position at Twinings Ovaltine, responsible for ensuring the smooth operation of our commercial property in Andover. As a Commercial Site Manager, you will oversee the daily functionality of the site, providing a 'WOW' experience for local and international visitors and employees.

Key Responsibilities:
  • Manage the gatehouse and reception team to provide exceptional customer service.
  • Supervise cleaning contracts and manage suppliers to maintain a clean and safe environment.
  • Collaborate with the on-site catering team to deliver high-quality services.
  • Maintain office and communal areas, ensuring they are functioning properly and meet the needs of employees and visitors.
  • Analyze cost charging information for tea bars and departments to optimize resource allocation.
  • Develop new services to surprise and delight the onsite population.
Requirements:
  • Experience in facilities or front of house roles, with a proven track record of delivering excellent customer service.
  • Line management experience, supporting direct reports to achieve their full potential.
  • Project management skills, seeing tasks through to completion while prioritizing multiple stakeholders.
  • Effective communication and interpersonal skills, with the ability to work collaboratively with cross-functional teams.
Benefits:
  • Yearly bonus based on performance, rewarding your hard work and dedication.
  • Flexible working options, allowing you to balance your work and personal life.
  • 25 days holiday plus 8 bank holidays, giving you time to relax and recharge.
  • Pension scheme with matched contributions, securing your financial future.

Estimated salary: £48,000 per annum.



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