Salisbury Premium Car Franchise Service Manager
1 week ago
**About the Role:**
This is an exciting opportunity to join our team as a Service Team Manager at our premium franchise-approved car dealership in Salisbury. As a key member of the Service Department, you will play a crucial role in delivering exceptional customer service and achieving company objectives.
You will be responsible for greeting customers, booking vehicles in for repair work, liaising with the workshop, and providing excellent customer service throughout the process. Your ability to communicate effectively and build strong relationships with customers will be essential in this role.
We are looking for someone with prior or present experience working as a Vehicle Service Advisor or similar customer service role within the motor industry. Liaising with manufacturers to authorise warranty repairs and general knowledge of automotive warranty procedures would be advantageous but is non-essential. A UK driving license with minimal points is essential.
**Key Benefits:**
- **Competitive Package:** £35,000+ per annum (uncapped on-target-earnings) salary, plus bonus scheme.
- Opportunities for accredited training and qualifications.
- Generous annual leave entitlement and pension scheme with enhanced employer contributions.
- Variety of company benefits including employee assistance programmes, cycle to work scheme, staff discounts on MOTs, service and repair, employee referral scheme, and life assurance policy.
- Chance to work with a family-run car dealer group operating for over 40 years, focusing on trust, care, and quality.
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