Global Student Support Specialist

1 day ago


Greenford, Greater London, United Kingdom English Path Full time
About the Role:

The Student Services and Hospitality Intern will play a key role in enhancing the student experience at English Path. As a member of our team, you will be responsible for welcoming new students, leading social program activities, and creating engaging content to promote EP. You will work closely with our Social Media Executive to enhance our online presence and contribute to the dedicated Student Services team.


Responsibilities:
  • Welcome new students and ensure a smooth orientation experience
  • Foster a customer service-focused culture for improved student retention
  • Lead diverse social program activities to enhance student engagement
  • Address student inquiries promptly, including courses, accommodation, and well-being
  • Efficiently manage and resolve student issues and complaints

Requirements:
  • Strong communication and interpersonal skills
  • Proficiency in Microsoft Office Suite
  • Ability to work independently and within a team
  • Positive attitude and adaptability in a dynamic environment


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