Operations Director Leadership Role

13 hours ago


Basingstoke, Hampshire, United Kingdom Lavazza Professional UK Full time
Job Description:

We are seeking a highly experienced and ambitious Operations Director to join our team at Lavazza Professional UK in Basingstoke, North Hampshire. This is an exciting opportunity to lead change and drive growth in the UK Office Coffee Service and Vending Market.

Lavazza Professional UK has a turnover of €80m and approximately 250 employees in the UK market organization. Our strategic ambition is to grow both organically and through selective acquisitions in the next 5 years, combining a physical operating network with e-commerce capabilities to create an omnichannel business.

The successful candidate will be responsible for developing new organizational competences and providing ongoing technical and operating services to the UK Market. Key accountabilities include leadership and engagement of technical and operating teams, delivery of service KPIs and SLAs, creation of a culture of operational excellence, and provision of engaging leadership and line management to a team of predominantly remote field-based employees.

The ideal candidate will have extensive industry experience in the Coffee/OCS/Vending/Unattended retail industry, technical field service experience, logistics and distribution knowledge, use of data to drive operations performance, and business integration of acquired smaller businesses into a larger core business.

This role offers a competitive salary range of £80,000 - £100,000 per annum, plus bonus scheme, car allowance, generous company pension, private healthcare, wellbeing package, onsite canteen, engagement activities, cycle to work scheme, and group life assurance.



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