Policy Transactions Coordinator

7 days ago


Manchester, United Kingdom Irlam Associates Full time
Unlock New Opportunities in Insurance

We are seeking an experienced Sales Advisor to join our client's innovative insurance firm in Manchester. As a key member of our team, you will deliver exceptional service to valued customers, handling both inbound and outbound calls to process policy transactions with precision and care.

About the Job:

  • You will ensure customer and policy details are accurate, making updates when needed.
  • Offer advice on policy options, cover levels, and additional extras.
  • Addressing general queries, especially regarding letters or policy details.
  • Providing clear, concise information on new and existing policies.
  • Adhering strictly to compliance and call scripts.
  • Identifying customer vulnerabilities and offering tailored support.
  • Meeting and exceeding performance targets and KPIs.
  • Completing required CPD hours to stay ahead in the industry.

About Our Client:

We are a cutting-edge insurance company located in the bustling Spinningfields area of Manchester, known for its innovative spirit and dynamic culture. We believe in creating an engaging and supportive work environment, with regular social events to foster a strong team culture.

What We Offer:

  • A competitive salary of £25,000 - £35,000 per annum, depending on experience.
  • 20 days holiday plus all Bank Holidays (with an additional day for each year of service, up to 25 days).
  • A generous company pension scheme.
  • Free gym membership to support your wellbeing.
  • Private medical insurance.
  • Access to a wide range of attractive discounts and rewards.

Grow Your Career:

If you're ready for a new challenge and want to join a forward-thinking company that values its people, we'd love to hear from you.



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