Care Supervisor
4 weeks ago
Why Choose Norfolk Care:
Norfolk Care has been delivering exceptional nursing, care, and support in the community since 2016. Our Head Office is based in Norwich, with satellite offices in Lowestoft & Waveney and Cromer North Norfolk. We pride ourselves on encouraging independence by fully involving individuals and their loved ones in all aspects of the planning and decision-making process to ensure we meet the specific needs and wishes of the individual.
Norfolk Care are a multi-award-winning care agency:
- Recruitment and Retention Aware – Social Care Awards 2023
- Care Employer of the Year 2019 – Regional Great British Care Award
- COVID Social Hero – Regional Great British Care Award
- Dignity in Care – Regional Great British Care Award
What We Offer:
- Full-time hours (shifts are 07:00 – 15:00 or 16:00 – 22:00)
- Guaranteed hours
- Paid travel time
- Paid mileage
- Enhanced bank holiday and Christmas rates
- Free uniform and DBS check
- Pension scheme
- Career progression opportunities and continued learning, including NVQ
- Care Worker of the Month Rewards
What Does the Role Involve:
- Carrying out full risk assessments and a person-centred outcome-based care plan for each new client
- Completing quality monitoring visits with your clients
- Completing regular care plan reviews
- Completing regular MAR chart checks, both on e-MAR and paper MAR charts
- Rostered 'On Call' duties, ensuring that our service runs smoothly during out-of-office hours and that all communications are documented and shared internally
- Liaising with other healthcare professionals, such as social workers, occupational therapists, GP surgeries, etc.
- Coaching and mentoring new care staff
Our Requirements:
- You must be a caring and compassionate person who is looking to deliver outstanding care and work within the team
- You must have the ability to deal with problems and find solutions, and be able to work in a pressured environment, ensuring that the team is competent at all times
- You must hold a valid UK driving license and have your own transport
- NVQ level 3 would be desirable but not necessary, and you would have to complete it while on the job
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