Caravan Supervisor

Do you want to:

- Work in a relaxed and motivating environment.
- Have discounted or free food.
- Flexitime.
- Free onsite parking.
- Up to 50% discount on holidays across our parks all over the UK.
- Up to 25% discount on holidays for friends and family, across our parks all over the UK.
- 30% discount on food on our park food facilities.
- Use of park facilities for you and your family, (T&C apply).
- Free training and equipment.
- Development opportunities.
- Apprenticeships.

What you will be doing:
As an Accommodation Supervisor, you will deliver a high-quality accommodation experience to all our customers ensuring that all holiday homes are cleaned and presented to a very high standard following Parkdean Resorts processes and procedures. You will work as part of a larger park team operating in a fast paced, & high-pressured environment.
- Embrace and promote the Parkdean Resorts values “Creating Amazing Memories” culture
- Deliver high quality accommodation standards for the guests experience and great first impression
- Take ownership of your time management and deliver expected cleans within a budgeted time

frame
- Check and report any repairs in the holiday home through the correct communication channel
- Communicate efficiently and work in a large team in a fast-paced environment
- As a team, discover and implement new ways to improve guest feedback scores
- Go the extra mile to create a clean and safe environment
- Always deliver outstanding customer service and standards
- Support the cleaning team with pre clean tasks and ensuring the holiday home is spotless and safe
- Check and sign off holiday homes allocated ensuring quality and cleanliness exceeds the customer

expectation delivering outstanding accommodation
- Check and report any repairs in the holiday home through the correct communication channel
- Motivate, organise, and train team members ensuring all tasks and responsibilities are performed

to the highest standards
- Ensure guests are responded to promptly in a pleasant and professional manner
- Carry out refresher training with the cleaning team to support their development and

accommodation standards
- Complete all company training provided
- Carry out all tasks following Parkdean Resorts Health and Safety processes and procedures
- Use only the chemical and cleaning material provided in line with COSHH guidelines
- On occasion, you may be asked to perform additional duties or duties unrelated to your role after

appropriate training has been given.
- It is your responsibility to report any weakness or breach that you identify within the Company’s

information systems or services (even if only suspected).
- You have a duty to take care of your own health and safety and that of your colleagues, guests, and

visitors.

Person Specification:

- Ability to manage, engage, train, supervise and mentor people.
- Positive and enthusiastic attitude.
- Well-presented individual with high standards.
- Customer focused.
- Able to work under pressure.
- Self-motivated.
- Use own judgement.
- Competent to work at a fast pace.
- Trusted.
- To communicate effectively with others.
- A dedicated team member who believes in working together.

Are you interested?

**Job Types**: Part-time, Temporary contract, Fixed term contract

**Salary**: £12.20 per hour

Work Location: In person