Travel Industry Professional

3 weeks ago


Fareham, Hampshire, United Kingdom Hays Travel Full time

About Hays Travel

Hays Travel is a leading travel company that offers a wide range of travel services to customers. We are committed to providing exceptional customer service and delivering high-quality travel experiences.

Job Description

We are seeking an experienced Travel Consultant to join our team. As a Travel Consultant, you will be responsible for helping customers plan and book their holidays. This will involve:

  • Building and maintaining relationships with customers to understand their travel needs and preferences.
  • Identifying and meeting customers' needs by providing personalized travel recommendations and solutions.
  • Using your knowledge of travel products and services to promote offers and generate sales leads.
  • Participating in promotional events and activities to increase exposure of the branch.
  • Achieving individual and team sales targets by providing excellent customer service and promoting travel products.
  • Assisting with the day-to-day operation of the branch, including administrative duties and following processes accurately.

Key Responsibilities

As a Travel Consultant, you will be responsible for:

  • Building and maintaining relationships with customers to understand their travel needs and preferences.
  • Identifying and meeting customers' needs by providing personalized travel recommendations and solutions.
  • Using your knowledge of travel products and services to promote offers and generate sales leads.
  • Participating in promotional events and activities to increase exposure of the branch.
  • Achieving individual and team sales targets by providing excellent customer service and promoting travel products.
  • Assisting with the day-to-day operation of the branch, including administrative duties and following processes accurately.

Requirements

To be successful as a Travel Consultant, you will need:

  • At least 1 year experience as a Travel Consultant.
  • A proven sales record.
  • Passion for travel and tourism.
  • Excellent travel product knowledge with a good working knowledge of tour operator systems.
  • Good sales and presentation skills.
  • Customer-focused approach.
  • Problem-solving skills.
  • Team player.
  • Good organizational and time-management skills.
  • Excellent communication skills.
  • A recognized travel qualification (desirable).

What We Offer

Hays Travel offers a competitive salary with unlimited bonus potential. We are committed to providing a supportive and collaborative work environment that allows our employees to grow and develop their careers.



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