Travel Industry Professional
3 weeks ago
About Hays Travel
Hays Travel is a leading travel company that offers a wide range of travel services to customers. We are committed to providing exceptional customer service and delivering high-quality travel experiences.
Job Description
We are seeking an experienced Travel Consultant to join our team. As a Travel Consultant, you will be responsible for helping customers plan and book their holidays. This will involve:
- Building and maintaining relationships with customers to understand their travel needs and preferences.
- Identifying and meeting customers' needs by providing personalized travel recommendations and solutions.
- Using your knowledge of travel products and services to promote offers and generate sales leads.
- Participating in promotional events and activities to increase exposure of the branch.
- Achieving individual and team sales targets by providing excellent customer service and promoting travel products.
- Assisting with the day-to-day operation of the branch, including administrative duties and following processes accurately.
Key Responsibilities
As a Travel Consultant, you will be responsible for:
- Building and maintaining relationships with customers to understand their travel needs and preferences.
- Identifying and meeting customers' needs by providing personalized travel recommendations and solutions.
- Using your knowledge of travel products and services to promote offers and generate sales leads.
- Participating in promotional events and activities to increase exposure of the branch.
- Achieving individual and team sales targets by providing excellent customer service and promoting travel products.
- Assisting with the day-to-day operation of the branch, including administrative duties and following processes accurately.
Requirements
To be successful as a Travel Consultant, you will need:
- At least 1 year experience as a Travel Consultant.
- A proven sales record.
- Passion for travel and tourism.
- Excellent travel product knowledge with a good working knowledge of tour operator systems.
- Good sales and presentation skills.
- Customer-focused approach.
- Problem-solving skills.
- Team player.
- Good organizational and time-management skills.
- Excellent communication skills.
- A recognized travel qualification (desirable).
What We Offer
Hays Travel offers a competitive salary with unlimited bonus potential. We are committed to providing a supportive and collaborative work environment that allows our employees to grow and develop their careers.
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