Residential Care Assistant

3 days ago


London, Greater London, United Kingdom Gold Care Homes Full time
Job Title: Residential Care Assistant

We are seeking a highly organized and detail-oriented Residential Care Assistant to join our team at Gold Care Homes. As a key member of our care team, you will be responsible for providing exceptional support to our residents and their families.

Key Responsibilities:
  • Provide administrative support to the care team, including general correspondence, telephone enquiries, and preparation of timesheets.
  • Process financial documents, including invoices and payments, and maintain accurate records of resident financial information.
  • Coordinate the duty rota and liaise with Bank and Agency staff as required.
  • Provide an efficient telephone and reception service to the general public and relatives/visitors to the home.
  • Attend training courses and sessions as required to maintain and improve your skills and knowledge.
Requirements:
  • Excellent communication and organizational skills.
  • Ability to maintain confidentiality and handle sensitive information.
  • Proficient in Microsoft Office and able to learn new software systems quickly.
  • Previous experience in a care or administrative role is desirable but not essential.
What We Offer:
  • A competitive salary starting from £24,000 depending on experience.
  • A comprehensive Employee Assistance Programme.
  • Employee of the Month and Long Term Service Awards.
  • Professional Development opportunities.
  • Refer a Friend scheme.

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