Hospitality Services Assistant

3 days ago


Cambridge, Cambridgeshire, United Kingdom Brook Street UK Full time

**Job Overview:**

We are seeking an experienced and professional Front of House Assistant to join our Prestige Central Cambridge Client team. As a key member of the hotel team, you will be responsible for providing exceptional customer service and ensuring that our guests receive a warm welcome.

**Salary and Benefits:**

The successful candidate can expect a salary of £25,000 per annum, plus a range of benefits including 33 days annual leave (including public holidays) and membership of a contributory pension scheme.

**Key Responsibilities:**

  • Provide excellent customer service to all guests, responding promptly to their needs and resolving any issues in a professional and courteous manner.
  • Work effectively as part of a team to ensure seamless delivery of front of house services, maintaining high standards of quality and efficiency.
  • Maintain a clean and safe working environment, adhering to health and safety regulations and company policies.

**Requirements:**

  • 1-2 years' experience in a similar role, preferably in a hotel or hospitality environment.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and guests at all levels.
  • Ability to work flexible hours, including early mornings, late evenings, and weekends.

**Location:**

Our Prestige Central Cambridge Client is situated in the heart of Cambridge, within easy reach of the city's main attractions and transportation links.


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