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IT Service Desk Analyst
1 month ago
We are seeking a skilled IT Service Desk Analyst to join our team at Data Careers Ltd. As a key member of our IT department, you will be responsible for providing exceptional customer service and technical support to our clients.
Key Responsibilities:
* Provide first-line technical support to clients via phone, email, and self-service platforms
* Troubleshoot and resolve technical issues in a timely and efficient manner
* Collaborate with IT specialists to resolve complex technical issues
* Maintain accurate records of client interactions and technical issues
Requirements:
* Strong communication and interpersonal skills
* Previous experience in IT service desk or technical support
* Basic understanding of IT/communications and telephony equipment
* Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer:
* Competitive pay rate
* Opportunities for professional growth and development
* Collaborative and dynamic work environment
How to Apply:
If you are a motivated and customer-focused individual with a passion for IT, please submit your application to Data Careers Ltd.
