Senior Coffee Leader
3 weeks ago
About the Role
As a Barista Maestro, you will have the opportunity to develop your leadership skills and take on a more senior role within our team. You will be responsible for leading a team of Baristas, providing guidance and support to ensure that our high standards are met.
Responsibilities
- Lead by example, demonstrating a passion for coffee and customer service
- Develop and implement training programs to improve team performance
- Maintain high standards of quality and cleanliness in the store
- Support the management team in achieving sales and customer satisfaction targets
- Collaborate with colleagues to achieve team goals and objectives
Requirements
- Previous experience in a team leadership role, preferably in a fast-paced environment
- Excellent communication and interpersonal skills
- Able to work flexible hours, including evenings and weekends
- Demonstrate a passion for coffee and a commitment to delivering exceptional customer service
- Ability to work well under pressure and as part of a team
What We Offer
- Competitive hourly rate, rising with training and experience
- Opportunities for career development and progression
- Free handmade drinks and 50% discount on food and bottled drinks while on shift
- Costa Coffee Retirement Plan, with matching contributions
- Life Insurance & Income Protection Cover (if you join our pension opt-in scheme)
- Cycle to Work Scheme and Share Incentive Plan
- Salary Sacrifice Pension Scheme, with up to 10% matched contributions
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