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Barista Team Leader

1 month ago

Exeter, Devon, United Kingdom Costa Coffee Full time

About the Role

We're looking for a skilled and motivated individual to join our team as a Barista Maestro. As a key member of our team, you'll be responsible for leading by example, providing exceptional customer service, and driving sales growth.

Key Responsibilities

  • Take the lead on shifts to support colleagues in delivering unbeatable experiences
  • Make the most of people's talents to maximise sales
  • Train and accredit new Baristas
  • Drive high standards every time, whether that's through the quality of an espresso or monthly coffee excellence scores

What We're Looking For

A passion for coffee and people is just the start of what we're looking for. We're looking for someone who is reliable, has team leadership experience, and is willing to learn and take on shared responsibility.

What We Offer

We're proud of the work our team members deliver, and we want you to feel valued and rewarded with great perks and benefits:

  • Whilst on shift, free handmade drinks plus 50% discount on food and bottled drinks
  • Costa Coffee Retirement Plan, which offers matching contributions
  • Life Insurance & Income Protection Cover (if you join our pension opt-in scheme)
  • Cycle to Work Scheme through which you can make huge savings on bikes and accessories
  • Share Incentive Plan – giving you the chance to become a shareholder in Coca-Cola
  • Salary Sacrifice Pension Scheme up to 10% matched contributions

About Us

At the heart of Costa Coffee are our values. We believe in Passion, Warmth, Trust, and Courage. We're the No. 1 coffee brand in the UK for the 14th year in a row. Here, you'll be part of a genuine, passionate, and warm team that shares a love for coffee and a desire to deliver great experiences to our customers, communities, and people.