Sales and Service Lead

1 day ago


Halesowen, Dudley, United Kingdom Hall&Kay Fire Engineering Full time
Job Title: Sales and Service Lead

At Hall&Kay Fire Engineering, we are seeking a highly skilled Sales and Service Lead to join our team. As a Sales and Service Lead, you will play a crucial role in managing and reporting on the status of quotes, providing accurate information to account co-ordinators for customer reports.

Key Responsibilities:
  • Manage and report on the status of quotes, providing accurate information to account co-ordinators for customer reports.
  • Work in collaboration with account co-ordinators to improve quality and timeliness of quote submissions.
  • Work in collaboration with operational teams to increase engineer lead generation & quality of information.
  • Generate contract renewal proposals to retain existing Customers.
  • Liaise with subcontractors and suppliers, to ensure best value costings are achieved.
  • Provide Customer support and respond to queries related to remedial quotations and contract renewals.
  • Liaise efficiently with Customers, Service Engineers and the wider H&K Team.
  • Ensure adherence to all Company Policies & Procedures.
Requirements:
  • Proven sales experience in the fire engineering industry with a good understanding of fire engineering service contracts.
  • Experience of developing service quotations/bids.
  • Understanding of construction programs, building regulations, and fire industry standards and legislation.
  • Creative in approach with the ability to maintain and develop positive customer relationships.
  • Strong commercial awareness with demonstrable numerical skills.
  • Ideal candidate will have performed a similar sales/estimating role within the fire protection industry.
  • Proven IT skills with experience of MS office packages.
  • Experience in dealing with end users, insurers and Main Contractors.
What We Offer:
  • Competitive and negotiable salary depending on experience.
  • 25 days holiday plus bank holidays and option to buy 5 days and sell 2 days.
  • Contributory company pension scheme.
  • Life Assurance.
  • Company Funded Health Cash Plan.
  • Eligibility to join the sales incentive plan.


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