Customer Service Representative

4 weeks ago

Yaxley, Cambridgeshire, United Kingdom AF Blakemore & Son Ltd Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Team Member at our SPAR store in Yaxley, Peterborough.

Key Responsibilities
  • Provide exceptional customer service, ensuring a positive and welcoming experience for all customers.
  • Process customer purchases efficiently and accurately, maintaining a high level of service.
  • Upsell selected products to customers and highlight multi-buy offers to maximize sales.
  • Work stock, checking deliveries, stocking shelves, and maintaining a clean and organized sales floor.
  • Complete additional assigned tasks, such as date checking, stock and gap checking, price changes, and promotional displays.
Requirements
  • Previous experience in a similar role and/or industry is preferred.
  • Reliable and excellent attention to detail.
  • Some understanding of legislative responsibilities of a retail environment and the skills to assist with adherence.
  • Ability to contribute ideas for delivering exceptional customer service and driving the business forward.
  • Keen and enthusiastic approach to working both in a team and independently.
What's in it for You?
  • Excellent benefits package, including holiday, maternity and paternity leave and pay, and outstanding training and development opportunities.
  • Generous staff discount in all our SPAR stores (excluding alcohol and cigarettes).
  • Paid breaks, free tea and coffee, and early access to your pay through 'EarlyPay'.
  • 24/7 access to your payslips and rotas via the HR/Payroll portal.
  • Wellbeing support, including access to emotional support, counselling, legal, and financial advice.
  • Company pension scheme, NEST pension scheme, and company life insurance.
  • Extra holidays, purchase scheme, cycle to work, and long service awards.

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