Customer Service Representative
2 weeks ago
Customer Team Member Opportunity
Join our team at SPAR Yaxley, Peterborough
Min 32 Hours P/W - flexible shifts available
We are seeking a Customer Team Member to support our store management and deliver exceptional customer service. As a key member of our team, you will contribute to maximising sales and profit by carrying out allocated tasks and ensuring a positive customer experience.
A.F. Blakemore & Son Ltd is a leading convenience retailer with a strong commitment to customer service and staff development. Our company culture values teamwork, innovation, and continuous improvement.
Key Responsibilities:
Customer Service:
- Provide a warm and welcoming service to customers
- Answer customer inquiries and assist with product location
- Process transactions efficiently and accurately
- Upsell products and promote multi-buy offers
Store Operations:
- Work stock, check deliveries, and maintain a clean sales floor
- Complete additional tasks as required, such as date checking and stock rotation
- Adhere to company policies and procedures
Key Skills:
- Previous retail experience preferred
- Excellent communication and teamwork skills
- Ability to work flexibly and adapt to changing situations
- Previous cash handling experience is an advantage
What's in it for you?
- Competitive hourly rate
- Excellent benefits package, including holiday pay and pension scheme
- Opportunities for career development and training
- Generous staff discount in all SPAR stores
- Free tea and coffee
- Paid breaks
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