Roadside Assistance Technician

2 weeks ago

Peterborough, Peterborough, United Kingdom The AA Full time
Job Summary

We are seeking a skilled and dedicated Roadside Assistance Technician to join our team at The AA. As a key member of our roadside rescue team, you will be responsible for providing exceptional customer service and technical expertise to resolve a wide range of vehicle issues.

Key Responsibilities
  • Communicate Effectively: You will be comfortable sharing your knowledge and information with customers in a clear and concise manner, ensuring they feel safe and informed throughout the process.
  • Dedicated Learner: You will be committed to ongoing learning and development, seeking opportunities to expand your knowledge and skills in vehicle maintenance and repair.
  • Self-Starter: You will be able to work independently, as well as collaboratively as part of a team, driving to various locations in all weather conditions.
  • Fixer/Problem Solver: You will utilize your technical expertise to resolve a variety of issues, from minor repairs to more complex recoveries, ensuring customers can get back on the road quickly and safely.
Requirements
  • NVQ 2 in Vehicle Maintenance and Repair: You will hold a recognized qualification in vehicle maintenance and repair, or equivalent experience.
  • Full Category B Driving Licence: You will possess a valid full category B driving licence with 6 points or less, and be willing to obtain category BE (towing) if not already held.
  • Shift Work: You will be comfortable working a variety of shifts, including evenings, weekends, and Bank Holidays.
What We Offer
  • Competitive Salary: You will receive a competitive salary, with opportunities for progression and development.
  • Benefits Package: You will be entitled to a comprehensive benefits package, including discounted home and motor insurance, as well as access to a range of development programmes.
  • Work-Life Balance: You will have the opportunity to choose your standby hours to suit your lifestyle and work-life balance.
  • Support and Training: You will receive ongoing support and training to help you develop your skills and progress your career.
About The AA

The AA is a leading provider of roadside assistance and vehicle recovery services. We are committed to delivering exceptional customer service and providing a safe and supportive working environment for our employees.

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