Community Living Manager
1 week ago
**About the Role**
We are seeking an experienced and customer-focused individual to join our team as a Residential Lodge Manager. As a key member of our staff, you will be responsible for providing exceptional service to our residents, ensuring their needs are met, and maintaining a safe and secure living environment.
**Key Responsibilities**
- Manage the day-to-day operations of the lodge, including coordinating events, managing contractors, and completing health and safety checks.
- Provide outstanding customer service to residents, responding to their queries and concerns in a timely and professional manner.
- Collaborate with the Area Manager to develop and implement strategies that enhance the overall resident experience.
**Requirements**
- A minimum of 2 years' experience in a similar role, preferably in retirement living or social housing.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with residents, colleagues, and external partners.
- Proven ability to work independently, use initiative, and prioritize tasks effectively.
**What We Offer**
- A competitive salary of £18,500 per annum.
- A rent-free one-bedroom apartment on-site, complete with private facilities.
- Annual holiday entitlement of 24 days + Bank Holidays.
- Life Assurance and Eye Care reimbursement.
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