Community Engagement Manager

1 day ago

Sidcup, Greater London, United Kingdom NRS Healthcare Full time

A unique opportunity has arisen to support our London contract from our Sidcup Service Centre. We're looking for a Community Engagement Manager who connects with our community and leads engagement to ensure we're integral to the London Community.

The role is varied, from creating and leading service user and stakeholder forums, working on improvement initiatives, through to working with internal teams to ensure all that we do connects us with the community we serve.

You'll work with key service user groups and partners, ensuring integration of our services, shared understanding of priorities, pathways and work, and support joint working initiatives.

You'll also lead communications with local stakeholders to ensure the service is understood and effectively used.

Key Experience, Skills and Qualifications:

  • Experience of working within a health or social care setting and knowledge of services provided by various organisations in this area.
  • A good understanding of clinical governance and standards including outcome measures.
  • Understanding of the social and health needs of service users, including those who are older, frail, living with dementia, have long term conditions or disabilities.
  • Experience of managing multiple projects and responsibilities with ability to prioritise and organise work effectively.
  • Excellent interpersonal skills, including customer care.
  • A UK driving licence.

Responsibilities:

  • Implement and develop a strategy for liaising with the community of service users, relevant groups and operational partners.
  • Lead engagement with the above groups and our commissioner groups, creating a strategy and annual plan for communication and engagement.
  • Create and lead existing groups to understand different groups needs and work.
  • Lead the delivery of surveys and feedback from users, carers, prescribers and other stakeholders.
  • Organise, promote and support engagement events locally.
  • Create and produce local communications with stakeholders, promoting awareness and understanding of what the service offers.

This role is varied and impossible to describe on paper, so if you are interested, please contact us for further information.

We offer competitive salaries, full training and development, a wide range of benefits, including:

  • 33 days annual holiday inclusive of bank holidays.
  • Comprehensive sick pay scheme.
  • Pension Scheme and Life Assurance.
  • Exclusive employee discounts, savings and competitions.
  • Bike to work scheme.
  • Free Parking.
  • Employee Assistance programme.

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