Sales Associate

3 weeks ago


Worcester, Worcestershire, United Kingdom House of Fraser Full time
Casual Sales Assistant - House of Fraser

About House of Fraser

We are a department store group with locations across the UK and Ireland, offering a wide range of products from over 500 global brands.


The Role of Casual Sales Assistant

This customer-facing role involves providing an individualised service to drive customer loyalty and sales. You will be accountable for delivering exceptional service to meet personal and business targets.


Key Responsibilities:

  • To greet and engage with customers, answering their initial queries.
  • Assist customers with security tags and support colleagues on nearby tills if necessary.
  • Deliver a world-class customer experience, exceeding expectations in the marketplace.
  • Display attention to detail when helping customers, actively listening to their needs.
  • Introduce customers to multi-channel services, driving sales and building loyalty.
  • Resolve customer queries effectively, face-to-face or over the phone.
  • Maintain high standards of personal presentation and stockroom organisation.
  • Support in-store events, providing ideas and feedback to improve.
  • Adhere to health and safety policies at all times.

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