Sales Associate
2 weeks ago
About House of Fraser:
House of Fraser is a leading department store group with a rich heritage spanning over 170 years. With a portfolio of over 500 global brands, we are committed to delivering exceptional customer experiences across our stores in the UK and Ireland.
The Role of Sales Assistant:
We are seeking a highly motivated and customer-focused Sales Assistant to join our team. As a Sales Assistant, you will play a key role in driving customer loyalty and sales through the provision of an individualised service.
Key Responsibilities:
- To greet and engage with customers on arrival, answering any initial queries and providing a warm welcome.
- To assist customers with security tags and provide support on nearby tills when required.
- To deliver a world-class customer experience, exceeding customer expectations and building loyalty.
- To maintain high standards of personal presentation and adhere to all health and safety policies.
- To take an active role in supporting in-store events, providing ideas and feedback on ways to improve.
- To maintain sophisticated retail and visual standards, capturing the customer's imagination and driving sales.
- To take an active role in loss prevention within the store.
Essential Skills:
- Relevant customer-facing experience, reflecting the role.
- A passion for working with customers to enhance their shopping experience.
- A desire and ability to deliver sales against targets set.
- Ability to communicate confidently with colleagues and customers.
- Be a team player.
Additional Information:
This role has no guaranteed hours of work, and hours of work can vary from week to week. As a result, there may be weeks when no hours of work are offered.
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