Senior Club Manager

2 weeks ago

Edinburgh, Edinburgh, United Kingdom Bannatyne Full time
Job Title: General Manager

At Bannatyne Group, we are seeking a highly skilled and experienced General Manager to lead our team and drive our mission of promoting wellness and wellbeing.

Key Responsibilities:
  • Oversee all aspects of club management, ensuring smooth and efficient operations.
  • Lead, motivate, and develop a high-performing team, fostering a positive and motivated work environment.
  • Drive membership growth through innovative marketing strategies and community engagement.
  • Ensure exceptional member experiences by maintaining a high standard of service and addressing feedback promptly.
  • Manage financial performance, including budgeting, forecasting, and expense control.
  • We will diligently implement and maintain comprehensive health and safety protocols, ensuring a secure and risk-free environment for all members and staff.
  • Collaborate with regional and corporate teams to align club operations with overall company goals.
  • Analyse performance metrics and develop action plans to achieve club targets and objectives.
  • Ensure the achievement of Key Performance Indicators (KPIs) outlined in the National Balanced Scorecard to drive business success and operational excellence.
Requirements:
  • Proven experience as a General Manager or in senior leadership roles within the fitness, hospitality, or service industry.
  • Strong leadership and team management skills with a track record of motivating and developing staff.
  • Excellent interpersonal and communications skills and a customer-focused attitude.
  • A genuine passion for health, wellness, and a desire to inspire others, with a commitment to delivering outstanding member experiences.
  • Strategic thinker with a proactive approach to problem-solving and decision-making.
  • Strong leadership skills with the ability to motivate and develop a team.
  • The ability to establish rapport, build trust, and demonstrate credibility.
  • Strong financial acumen and experience in managing budgets and KPIs.
  • The ability to multitask and manage time effectively in a fast-paced environment.
  • A proactive and positive attitude with a customer-first mindset.
  • Strong knowledge and understanding of Health and Safety processes/policies.
  • Ability to work flexible hours, including weekends and holidays.
Why Bannatyne?

Bannatyne Group is more than just a fitness club - we're a community committed to helping our members achieve their health and fitness goals. With state-of-the-art facilities, diverse classes, and outstanding services, we create an environment where everyone can thrive.

Ready to make a significant impact and lead a team dedicated to health and wellness? Apply now to become the General Manager and be a part of our mission to transform lives through fitness. We are an equal opportunity employer, we celebrate diversity, and are committed to creating an inclusive environment for all employees.

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