Leisure Club Operations Manager

2 weeks ago

Edinburgh, Edinburgh, United Kingdom LGH Hotels Management Full time

The Opportunity

We are seeking an experienced and motivated Leisure Club Supervisor to oversee the day-to-day operations of our leisure club, ensuring our guests receive the best possible experience.

Responsibilities:

  • Manage the day-to-day operations of the leisure club, including staff schedules, maintenance, and equipment functionality.
  • Provide leadership and direction to staff members, ensuring they are motivated and engaged in their roles.
  • Deliver exceptional customer service to guests and address any concerns or complaints.
  • Contribute to the development and implementation of marketing and promotional campaigns to attract new members.
  • Conduct regular staff meetings to ensure all staff members are up-to-date on club policies and procedures.
  • Adhere to health and safety guidelines, ensuring the safety and wellbeing of guests and staff at all times.
  • Assist with the recruitment and training of new staff members.
  • Provide reports to the Leisure Club Manager on club performance and guest feedback.

Benefits

  • Enjoy enviable employee discounts on bedroom rates across the LGH hotel portfolio.
  • Access to the IHG employee room benefit programme across their global portfolio.
  • Shopping discounts on groceries, fashion, travel, utilities, days out, and holidays.
  • Eye care, free legal and money advice, counseling sessions, and hospital and death benefit plans.
  • Cycle to work scheme, wellbeing tips and support fitness videos, recipe ideas, and advice on keeping active and healthy living.
  • Wellbeing podcasts and TV, breathing exercises, and a 24/7 advice and support line.
  • Team reward and recognition, free meals on duty, and free parking.

Ideal Candidate

  • Previous experience working in a leisure club or similar environment, with at least 2 years in a supervisory role.
  • Excellent communication and interpersonal skills.
  • Strong leadership and management skills.
  • A good understanding of health and safety guidelines and procedures.
  • The ability to work well as part of a team.
  • A flexible and adaptable approach to work, with the ability to work evenings and weekends if required.

If you are a motivated and experienced individual with a passion for the leisure industry and a track record of success in a supervisory role, we would love to hear from you.

Hotel

Our hotel, the Holiday Inn Edinburgh, is ideally located midway between Edinburgh Airport and the city centre, making it a perfect base to explore all the attractions and sights that Edinburgh has to offer.

Our Academy Conference Centre offers 14 meeting rooms, located on the 5th floor of the hotel with panoramic views of the Pentland Hills, accommodating up to 120 guests.

Our hotel boasts 303 bedrooms, including Executive and Family rooms. Our dining options include the excellent Traders Restaurant, a café, and a relaxing bar. We also offer a fully equipped gymnasium, swimming pool, sauna, and spa to help you relax and unwind.

About us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.

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