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Commercial Space Manager

2 months ago

London, Greater London, United Kingdom UniQ Studios Full time

Job Summary:

UniQ Studios is seeking a highly organized and detail-oriented Studio Operations Manager to oversee the day-to-day activities and processes related to the efficient running of our studio. The successful candidate will be responsible for managing client enquiries, overseeing the studio hire team, and ensuring spaces are always set up and well presented for bookings.

Main Responsibilities:

  • Oversee processes and all day-to-day running tasks of our studios and location spaces
  • Identify new opportunities and contribute to business development strategy
  • Implementation of general business development and marketing strategies
  • Coordinate the sales process from inception to contract finalisation
  • Telephone or meeting consultations with prospective and existing clients
  • Up-sell services and conduct rates negotiations with prospective and existing clients
  • Manage set up and take down of studio/lighting setup
  • Manage general studio upkeep and tidy up
  • Assist with and manage studio hire and event space bookings
  • Client relationship and retention management
  • Studio hire booking software updates and management
  • Create and review client quotes/proposals and ensure all chargeable works are invoiced promptly and accurately
  • Create sales reports on our CRM and assist with accounts preparation
  • Reconcile payments and confirm invoice payments with senior management
  • Organise promotional activities for new & existing product/services
  • Attend trade shows and networking events

Additional Responsibilities:

  • Track SEO, AdWords and email campaigns, and analyse statistics to evaluate performance
  • Collaborate with creative director to produce marketing material including print, web and video content
  • Assist with sales reports and accounts preparation
  • Content writing (blog, web content and business literature)
  • Assists with operations and business management tasks

Requirements:

  • Some experience working for a studio hire or space hire company
  • Full driver's license and car
  • Be sales and target-oriented with a strong commercial awareness
  • Passion for providing the highest level of customer service to new and existing clients
  • Must be detail-oriented, diligent, and very well organised
  • Comfortable working with numbers
  • Professional demeanour with excellent written and verbal communication skills
  • Ability to organise and prioritise workload, multi-task using effective time management skills
  • Experience in photography and video production
  • Excellent interpersonal skills and adaptable to change in a fast-paced work environment
  • Must have a strong work ethic and willingness to meet deadlines
  • Ability to take initiative and work calmly under pressure
  • Strong photography and video production kit/equipment and power distribution knowledge
  • Must be willing to work flexible shifts on weekends and evenings as required to oversee bookings

Desirable Skills:

  • Working knowledge of SEO and AdWords would be an advantage