Customer Service Representative
5 days ago
Job Summary
We are seeking a skilled and customer-focused Customer Service Representative to join our team at Samaritan Integrated Services. As a key member of our international call center, you will be responsible for handling inbound and outbound calls for customers outside India, providing exceptional support and resolving queries in a timely and professional manner.
Key Responsibilities
- Handle customer inquiries and resolve issues in a courteous and efficient manner
- Provide product information and support to customers
- Escalate complex issues to senior team members as needed
- Meet or exceed performance metrics and quality standards
Requirements
- 12th Pass or equivalent
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and meet deadlines
- Strong problem-solving and analytical skills
Work Arrangement
- Work From Office
Additional Info
- This is a fantastic opportunity to join a dynamic team and develop your customer service skills in a global environment.
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