Customer Service Representative

2 weeks ago


Dalry, North Ayrshire, United Kingdom Samaritan Integrated Services Full time
Job Title: International Call Center

Job Summary:
We are seeking a skilled and customer-focused individual to join our team as a Call Center Agent. As a key member of our customer service team, you will be responsible for handling inbound and outbound calls for customers outside India, providing solutions to their queries, and ensuring a positive experience.

Key Responsibilities:
  • Handle customer inquiries and resolve issues in a timely and professional manner
  • Provide accurate and helpful information to customers regarding our services and products
  • Work collaboratively with the team to achieve customer satisfaction and service level targets
  • Stay up-to-date with product knowledge and company policies to ensure accurate information is provided to customers

Requirements:
  • 12th Pass
  • Fresher
  • Ability to work in a fast-paced environment and meet customer service standards
  • Excellent communication and interpersonal skills

Work Arrangement:
Work From Office

Location:
Gurgaon

Working Hours:
06:00 am - 3:30pm | Monday to Saturday

Additional Info:
This role requires a strong customer service focus, excellent communication skills, and the ability to work in a team environment. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please apply.

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