Customer Service Representative
2 weeks ago
Job Summary:
We are seeking a skilled and customer-focused individual to join our team as a Call Center Agent. As a key member of our customer service team, you will be responsible for handling inbound and outbound calls for customers outside India, providing solutions to their queries, and ensuring a positive experience.
Key Responsibilities:
- Handle customer inquiries and resolve issues in a timely and professional manner
- Provide accurate and helpful information to customers regarding our services and products
- Work collaboratively with the team to achieve customer satisfaction and service level targets
- Stay up-to-date with product knowledge and company policies to ensure accurate information is provided to customers
Requirements:
- 12th Pass
- Fresher
- Ability to work in a fast-paced environment and meet customer service standards
- Excellent communication and interpersonal skills
Work Arrangement:
Work From Office
Location:
Gurgaon
Working Hours:
06:00 am - 3:30pm | Monday to Saturday
Additional Info:
This role requires a strong customer service focus, excellent communication skills, and the ability to work in a team environment. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please apply.
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