Customer Service Representative

3 weeks ago


Dalry, North Ayrshire, United Kingdom Samaritan Integrated Services Full time
Job Description

Job Title: International Call Center

Company: Samaritan Integrated Services

Job Summary:

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our International Call Center, you will be responsible for handling customer inquiries and resolving issues in a professional and timely manner.

Key Responsibilities:

  • Handle customer inquiries and resolve issues via phone, email, and chat
  • Provide product and service information to customers
  • Upsell and cross-sell products and services to customers
  • Meet or exceed customer satisfaction targets
  • Work collaboratively with internal teams to resolve customer issues

Requirements:

  • 12th Pass
  • Fresher
  • Ability to work in a fast-paced environment
  • Excellent communication and interpersonal skills
  • Ability to work in a team environment

Work Arrangement: Work From Office

Location: Gurgaon

Working Hours: 06:00 am - 3:30pm | Monday to Saturday



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