Customer Service Representative
3 weeks ago
Job Title: International Call Center
Company: Samaritan Integrated Services
Job Summary:
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our International Call Center, you will be responsible for handling customer inquiries and resolving issues in a professional and timely manner.
Key Responsibilities:
- Handle customer inquiries and resolve issues via phone, email, and chat
- Provide product and service information to customers
- Upsell and cross-sell products and services to customers
- Meet or exceed customer satisfaction targets
- Work collaboratively with internal teams to resolve customer issues
Requirements:
- 12th Pass
- Fresher
- Ability to work in a fast-paced environment
- Excellent communication and interpersonal skills
- Ability to work in a team environment
Work Arrangement: Work From Office
Location: Gurgaon
Working Hours: 06:00 am - 3:30pm | Monday to Saturday
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