Lifestyle Retail Brand Manager

1 month ago


Manchester, United Kingdom Selfridges Full time
About Us

Selfridges is one of the UK's leading department stores, offering a wide range of luxury goods and services. We are committed to delivering exceptional customer service and creating unforgettable experiences for our customers.

Our Team

We are a dynamic and diverse team of professionals who share a passion for delivering exceptional customer service and promoting our brand to customers. Our team members are dedicated, hardworking, and committed to excellence.

Your Role

As a Lifestyle Retail Brand Manager, you will play a vital role in delivering exceptional customer service and promoting our brand to customers. Your primary responsibilities will include:

Key Responsibilities:
  • Deliver outstanding customer service by providing product knowledge and creating memorable experiences.
  • Excite and motivate colleagues by sharing brand knowledge and communicating new information to drive sales.
  • Take responsibility for tasks beyond your role expectation and spot opportunities to improve business, customer service, and retail standards.
  • Adapt to challenges and work flexibly across different departments.

Requirements:
  • You will be a strong communicator with excellent interpersonal skills.
  • You will have a passion for our products and be able to deliver inspiring brand training to your team.
  • You will be well-informed about competitors and have the ability to learn quickly.
  • You will be a sales and service expert with a collaborative approach.
  • You will be an approachable leader who is invested in your wider team and available for requests.

Salary: £35,000 - £40,000 per annum.
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