Guest Services Ambassador
4 weeks ago
Role Overview
We are seeking a highly skilled Guest Services Team Member to join our team at AccorHotel. As a key member of our reception team, you will be the face of our hotel brand, responsible for making our guests feel at home from the moment they arrive until the moment they leave.
Key Responsibilities
- Takes care of guests from their arrival through to their departure, ensuring check-in and check-out are done with accuracy and efficiency.
- Contributes to guest satisfaction at all times by providing high-quality services throughout their stay.
- Looks after guests' reservations and takes care of those in our restaurant and bar.
- Helps meet the departments' quantitative and qualitative objectives.
- Promotes the hotel's offer and helps to meet the departments' quantitative targets through sales efforts.
- Looks after the breakfast restaurant and bar.
- Implements brand and Group projects and identity features.
- Anticipates guests' needs and takes them into consideration.
- Handles any guest complaints and/or remarks, providing a response as soon as possible.
- Conveys a good hotel image.
- Respects the reservation commitments in full.
Requirements
- Service-focused personality is essential; experience is an asset.
- Fluency in English; additional languages are a plus.
Work Environment
- You will be a key member of the reception team and the face of the hotel brand.
Working Hours
- Holidays
- Monday to Friday
- Overtime
- Weekend availability
Benefits
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
-
Service Ambassador
2 weeks ago
Liverpool, Liverpool, United Kingdom Individual Restaurants Full timeExceptional Dining ExperiencesWe are seeking a skilled Service Ambassador to join our team at Individual Restaurants. As a Service Ambassador, you will play a crucial role in delivering world-class dining experiences to our guests.About the RoleAs a Service Ambassador, you will provide impeccable table service, taking orders, serving food and beverages, and...
-
Guest Services Ambassador
3 weeks ago
Liverpool, Liverpool, United Kingdom AccorHotel Full timeKey Responsibilities:Deliver exceptional guest experiences from check-in to check-out, ensuring accuracy and efficiency in all interactions.Contribute to guest satisfaction by providing high-quality services throughout their stay, anticipating and meeting their needs.Manage guest reservations, restaurant, and bar operations, ensuring seamless service...
-
Hotel Service Ambassador
3 weeks ago
Liverpool, Liverpool, United Kingdom Mercure Liverpool Atlantic Tower Hotel Full timeHotel Service AmbassadorAt Mercure Liverpool Atlantic Tower Hotel, we are seeking a highly skilled and dedicated Hotel Service Ambassador to join our Frontline Food and Beverage Team. As a key member of our team, your primary responsibility will be to deliver exceptional customer service, ensuring that our guests have a memorable and enjoyable experience at...
-
Customer Service Ambassador
4 weeks ago
Liverpool, Liverpool, United Kingdom Crowne Plaza Liverpool John Lennon Airport Full timeAbout the RoleAt Crowne Plaza Liverpool John Lennon Airport, we're seeking a skilled Customer Service Ambassador to join our team. As a key member of our front desk team, you'll be responsible for delivering exceptional guest experiences and ensuring every visitor feels welcome and valued.Key ResponsibilitiesProvide personalized service to guests,...
-
Food Service Ambassador
2 weeks ago
Liverpool, Liverpool, United Kingdom North Full timeSan Carlo Liverpool is seeking a skilled Food Service Ambassador to join our team.About UsWith over 30 years of experience, San Carlo has grown into a leading family-owned company with restaurants across the UK and internationally.Job SummaryWe are looking for a charismatic Food Service Ambassador to provide exceptional customer service and ensure a...
-
Customer Service Ambassador
4 weeks ago
Liverpool, Liverpool, United Kingdom Crowne Plaza Liverpool John Lennon Airport Full timeRole OverviewAt Crowne Plaza Liverpool John Lennon Airport, we are seeking a highly skilled and customer-focused Customer Service Ambassador to join our team. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring that every interaction is memorable and positive.Key ResponsibilitiesProvide...
-
Customer Service Ambassador
2 days ago
Liverpool, Liverpool, United Kingdom Everyman Full timeUnlock a World of CinemaWe're on the hunt for charismatic individuals to join our team as Customer Service Ambassadors.As a Customer Service Ambassador, you'll be the face of Everyman, ensuring our guests have an unforgettable experience. You'll be responsible for providing top-notch service, answering questions, and making recommendations to our...
-
Front Desk Ambassador
4 days ago
Liverpool, Liverpool, United Kingdom Accor Full timeAccommodate and Exceed Guest ExpectationsWe are seeking a highly skilled Front Desk Ambassador to join our team at ibis Styles Liverpool Centre Dale Street - Cavern Quarter.About the Role:Promote exceptional guest satisfaction by providing personalized services from arrival to departure.Manage room assignments, check-in/check-out processes with accuracy and...
-
Customer Service Ambassador
4 days ago
Liverpool, Liverpool, United Kingdom Oak Tree pubs Full timeAt Oak Tree Pubs, we're passionate about providing exceptional experiences for our guests. As a Customer Service Ambassador, you'll play a key role in delivering this promise.We're seeking talented individuals who are warm, welcoming, and genuinely interested in making a difference. Our perfect candidate is flexible, enthusiastic, and always looking for ways...
-
Hotel Ambassador
6 days ago
Liverpool, Liverpool, United Kingdom RBH Hospitality Management Full timeThe Municipal Hotel & Spa MGallery is seeking a highly motivated and enthusiastic Hotel Ambassador to join our team.We offer a competitive salary of $25,000 - $35,000 per year, depending on experience.About the RoleThis role involves providing exceptional service to our guests, ensuring their stay with us is nothing short of remarkable. As a Hotel...
-
Bar Floor Service Ambassador
4 weeks ago
Liverpool, Liverpool, United Kingdom Malmaison Full timeJob Title: Bar Floor Service AmbassadorMalmaison is seeking a skilled Bar Floor Service Ambassador to join our team. As a Bar Floor Service Ambassador, you will be the face of our Bar, helping to control the flow and communicate with the Bar Service Team to ensure a smooth and controlled dining experience for our guests.We are open 7 days a week, 365 days a...
-
Front Desk Ambassador
4 days ago
Liverpool, Liverpool, United Kingdom Village Hotels Full timeAre you a people person with a passion for delivering exceptional customer experiences? We're looking for a Front Desk Ambassador to join our team at Village Hotels.As a Front Desk Ambassador, you'll be the first point of contact for our guests and members, setting the tone for their stay with us. Your friendly personality, 'can-do' attitude, and excellent...
-
Restaurant Ambassador
7 days ago
Liverpool, Liverpool, United Kingdom Hawksmoor Full timeJob Title: Restaurant AmbassadorWe are seeking a charismatic and attentive individual to join our floor team at Hawksmoor Liverpool. As a Restaurant Ambassador, you will be the face of our establishment, ensuring that every guest has an exceptional dining experience.About Us:Hawksmoor Liverpool is a leading steak restaurant, known for its high-quality food...
-
Hospitality Ambassador
4 weeks ago
Liverpool, Liverpool, United Kingdom Sodexo Full timeJob IntroductionWe're a team of experience makers and relationship builders, and we're seeking a talented individual to join our team at Sodexo Live.As a hospitality ambassador, you'll have the opportunity to grow your skills at the most celebrated events and venues, working alongside a team of hospitality professionals who share your passion for delivering...
-
Service Ambassador for Food and Beverage
2 weeks ago
Liverpool, Liverpool, United Kingdom AccorHotel Full timeWe are seeking a skilled Service Ambassador to join our team at AccorHotel. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service in a fast-paced environment.Job Summary:The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to work well under...
-
Cinema Ambassador
1 month ago
Liverpool, Liverpool, United Kingdom Everyman Full timeAre you ready to shine as a key member of our team?We're seeking a talented individual to join our Everyman crew, bringing their passion for delivering exceptional customer experiences to our stylish venues.As a Cinema Ambassador, you'll be the face of Everyman, ensuring every guest has an unforgettable experience. You'll be responsible for providing...
-
Hospitality Ambassador
4 days ago
Liverpool, Liverpool, United Kingdom North Full timeSan Carlo Liverpool, a leading family-owned Italian restaurant chain, is seeking a skilled Waiter/Waitress to join their team. As a Hospitality Ambassador, you will play a vital role in delivering exceptional customer experiences and ensuring the highest standards of service.Salary: £18,000 - £20,000 per annumAbout the Role:The ideal candidate will have...
-
Guest Services Manager
4 weeks ago
Liverpool, Liverpool, United Kingdom Crowne Plaza Liverpool John Lennon Airport Full timeRole OverviewAs a Guest Services Manager at Crowne Plaza Liverpool John Lennon Airport, you will be at the forefront of creating unforgettable stays for our guests. This role reports directly to the Business Excellence Manager and is part of a team based from our attractive hotel in Speke.Key ResponsibilitiesOrchestrate the seamless operation of our guest...
-
Customer Service Ambassador
4 weeks ago
Liverpool, Liverpool, United Kingdom Perspectv Recruiment Full timeCustomer Service AmbassadorWe are seeking a highly skilled and motivated Customer Service Ambassador to join our team at Perspectv Recruitment. As a Customer Service Ambassador, you will be the face of our company, providing exceptional customer service and support to our clients.Key Responsibilities:Handling incoming customer calls with a friendly and...
-
Guest Services Manager
4 weeks ago
Liverpool, Liverpool, United Kingdom Crowne Plaza Liverpool John Lennon Airport Full timeThe RoleAt Crowne Plaza Liverpool John Lennon Airport, we're seeking a skilled Guest Services Manager to lead our team in delivering exceptional guest experiences. As a key member of our hotel team, you'll be responsible for orchestrating the seamless operation of our guest services, collaborating with various departments to elevate our service levels, and...