Sales and Technology Adoption Director

4 weeks ago

London, Greater London, United Kingdom Digital Realty Full time
Sales Technology Adoption Senior Manager

As a key member of our team, you will play a pivotal role in driving the successful adoption of our sales technology solutions across our sales teams, ensuring a positive return on investment for the business. Your expertise will be instrumental in enabling employees to maximize the potential of our digital tools, thereby boosting work productivity and efficiency in existing systems.

Key Responsibilities:
  • Build strategic partnerships between sales users, leaders, and our IT Product team to foster a deep understanding of technology value and benefits, as well as the needs and challenges of the business.
  • Develop and deliver training sessions for new and existing sales employees, ensuring seamless onboarding and effective use of our sales technology solutions.
  • Lead the onboarding process for new sales hires, guaranteeing a smooth transition into Digital Realty.
  • Develop change management strategies to support end users in adopting new technologies and processes.
  • Serve as the primary point of contact for sales teams, addressing questions and concerns regarding system and process adoption.
  • Monitor sales teams' usage and adoption metrics to track progress and identify areas for improvement.
Requirements:
  • Strong understanding of change management principles and methodologies.
  • Knowledge of Oracle CPQ, Salesforce.com, MS Office, Clari, Xactly, and ServiceNow.
  • Advanced level user of MS Office applications, particularly PowerPoint and Excel.
  • Fluent in Business-level English (written and orally) - other European languages an advantage.

Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation, and interconnection solutions. Our global data center platform, PlatformDIGITAL, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx) solution methodology for powering innovation and efficiently managing Data Gravity challenges. To learn more about Digital Realty, please visit digitalrealty.com or follow us on LinkedIn and Twitter.

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