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Mental Health Advisor

2 months ago


Norwich, Norfolk, United Kingdom Beat eating disorders Full time

We are seeking a skilled and compassionate individual to join our team as a Helpline Advisor at Beat, a leading charity dedicated to supporting individuals affected by eating disorders.

About the Role:

  • Provide empathetic and informed support to individuals struggling with eating disorders and related mental health issues.
  • Work collaboratively with a multidisciplinary team to deliver high-quality services and support.
  • Develop and maintain a deep understanding of eating disorders, their impact, and the most effective support strategies.
  • Engage with individuals from diverse backgrounds and experiences, adapting communication styles to meet their unique needs.

Key Responsibilities:

  • Respond to incoming calls, emails, and online inquiries, providing accurate and supportive information.
  • Assess individual needs and develop personalized support plans, working closely with colleagues and external agencies as needed.
  • Contribute to the development and implementation of new services and initiatives, ensuring they meet the evolving needs of our beneficiaries.
  • Participate in ongoing training and professional development, staying up-to-date with best practices and research in eating disorder support.

What We Offer:

  • A dynamic and supportive work environment, with opportunities for growth and development.
  • A competitive salary and benefits package, including a generous pension scheme.
  • A comprehensive training program, including induction, onboarding, and ongoing professional development.
  • The chance to make a meaningful difference in the lives of individuals affected by eating disorders.