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Pensions Administration Team Lead

2 months ago

Leatherhead, Surrey, United Kingdom Marsh & McLennan Companies Full time
About the Role

We are seeking a highly skilled Pensions Administration Team Manager to join our team at Mercer. As a key member of our team, you will be responsible for managing a team of administrators, ensuring the delivery of high-quality services to our clients, and maintaining a deep understanding of pensions legislation and regulations.

Key Responsibilities
  • Manage and distribute work to ensure accuracy and efficiency, removing roadblocks that could impact team performance
  • Liaise with onshore and offshore teams to ensure service issues are managed and resolved
  • Partner with the Senior Manager regarding resourcing and client expectations for all schemes managed by the team
  • Manage the development and training of all team members to fulfill both company needs and the employee's career development potential
  • Provide Management Information reports to the Service Manager
  • Ensure timely production of Administration reports for clients and deal with queries arising with the client
Requirements
  • Strong working knowledge and experience of MasterTrusts, DC & DB pensions administration, legislation and regulation
  • Basic PMI qualifications as a minimum and ideally working towards APMI
  • Computer literate and strong on Microsoft Office suite, esp. Word, Excel and PowerPoint
  • Experience of Pension Administration Systems, oPen 2 BizFlow, SharePoint and MYtime would be an advantage
About Mercer

Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. We are a business of Marsh McLennan, the world's leading professional services firm in the areas of risk, strategy and people.