Restaurant Team Lead
2 weeks ago
BAO London is seeking a Restaurant Supervisor to provide a warm and genuine welcome to our guests, delivering an exceptional standard of service and memorable customer experience. The successful candidate will be responsible for leading and inspiring the front of house team to achieve the same.
The Role
As a Restaurant Supervisor, you will be responsible for ensuring that our guests receive a high-quality dining experience. This includes managing the front of house team, handling customer complaints, and maintaining a clean and safe environment.
Key Responsibilities
- Manage the front of house team to ensure excellent customer service
- Handle customer complaints and resolve issues promptly
- Maintain a clean and safe environment for our guests
- Work closely with the kitchen team to ensure seamless service
Requirements
- Prior experience as a Restaurant Supervisor or Head Waiter/Waitress within a fast-paced environment
- Excellent communication and leadership skills
- Ability to work under pressure and maintain a calm demeanor
- Knowledge of food and beverage service standards
BAO London is an award-winning, critically acclaimed group with a passion for delivering exceptional customer experiences. If you have the skills and experience required for this role, we would love to hear from you.
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