Commercial Operations Director

2 days ago


Lisburn, United Kingdom Reactive Recruitment Full time
Job Title: Customer Service & Operations Manager (Hybrid)

Location: Lisburn

Description:
We're seeking a seasoned leader to join our client's team in Lisburn. As Customer Service & Operations Manager (Hybrid), you'll be responsible for overseeing logistics operations, managing customer relationships, and driving commercial growth. This is an exciting opportunity to work with a dynamic organization and contribute to its success.

Responsibilities:
Manage a team of 19 staff members and oversee logistics operations. Develop and implement process improvements to drive commercial growth. Collaborate with stakeholders to achieve business objectives. Manage customer and supplier relationships to ensure smooth operations.

Requirements:
5+ years of experience in senior management roles within distribution, trucking, ocean freight, import/export, freight forwarding, or trading businesses. Proven track record of leadership and team management. Strong problem-solving skills and experience in process improvement. Proficiency in Microsoft Office Suite.

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