Duty Manager Lead

3 weeks ago


Burgess Hill, West Sussex, United Kingdom Wickes Full time
{"title": "Store Operations Manager", "content": "About the Role

As a Store Operations Manager at Wickes, you will be responsible for leading the store in the absence of the Operations Manager. You will support the wider management team in ensuring key control measures and security practices are managed in accordance with company procedures and policies at all times. Employee and customer safety is always your top priority.

Key Responsibilities
  • Lead the store in the Operations Manager's absence.
  • Support the management team in ensuring key control measures and security practices are managed in accordance with company procedures and policies.
  • Complete store routines documents to ensure the store is trading legally and safely, and customers' needs are met.
  • Manage colleagues, including providing day-to-day supervision, motivation, and welfare, arranging staffing levels, and supporting recruitment, induction, and training & development.
  • Work with the store leadership team to ensure the whole store operates effectively and supports the achievement of sales and cost targets.
  • Take care of your health and safety and that of others by complying with health and safety obligations and reporting any defects, risks, or potential hazards.
About You

You will have experience in running a fast-paced customer-facing environment and be someone who can handle the variety that each day at Wickes brings. You will be highly organized with a passion for ensuring our customers receive the best service we can deliver, all while inspiring and leading your team.

What We Offer
  • Support with fantastic learning and development opportunities.
  • The chance to grow and develop your career with us.
  • A benefits package that includes up to 5% annual bonus, up to £300 per month gain share bonus, up to 10% employer pension contribution, and up to 35 days of annual leave including 8 days of bank holidays.

We aim to create an inclusive workplace with colleagues' wellbeing at the heart of everything we do. If you are interested in flexible working, please let us know when you apply and we can discuss this further as part of your application process.

", "lang_code": "en"}
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