Griffin Fire Service Engineer

1 day ago


Horsham, West Sussex, United Kingdom Griffin Fire Full time
Job Summary:
As a skilled Field Service Engineer, you will be responsible for delivering exceptional service to both internal and external customers at Griffin Fire. The ideal candidate will have a formal engineering qualification and relevant experience in the repair and maintenance of heavy construction plant, including diesel engines, transmissions, drive lines, hydraulics, and electrics.

We are offering a competitive salary of £45,000 per annum, plus 5% employer pension contribution and 25 days annual leave + Bank Holidays. You will also have access to a range of benefits, including Cycle to Work Scheme, Life Assurance 4 x annual salary, and Healthshield – Cashplan for all employees.

Key Responsibilities:
• Service and repair Volvo construction equipment or miscellaneous equipment.
• Identify mechanical problems using technical knowledge and computerized diagnostic equipment, offering guidance and advice to the customer.
• Carry out duties in a commercially focused way, seeking additional service revenue opportunities and promoting our aftermarket solutions.
• Ensure software updates are installed as new versions are released.
• Complete tablet inputs, electronic reports, and timesheets in 'real time', providing comprehensive details of the work undertaken.
• Order parts for your work as necessary and return parts in a clean condition at the time of job completion.
• Attend any relevant product or systems training courses.

Requirements:
• Formal engineering qualification in Plant Maintenance, Agricultural/HGV mechanics, or a related discipline (i.e., NVQ 3/C&G).
• Relevant experience in the repair and maintenance of heavy construction plant, including proven technical competence on diesel engines, transmissions, drive lines, hydraulics, and electrics.
• Advanced diagnostic and troubleshooting skills and a comprehensive understanding of hydraulics, electrics, and EATS.
• Ability to communicate efficiently with colleagues, management, and customers.

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