Horsham Field Service Technician
1 day ago
We are currently seeking a highly skilled Field Service Engineer to join our team at Griffin Fire. As a key member of our service team, you will be responsible for ensuring the delivery of exceptional service to our customers. We are looking for a candidate with a strong background in mechanical engineering and experience in the repair and maintenance of heavy construction plant.
As a Field Service Engineer, you will be responsible for identifying mechanical problems using technical knowledge and computerized diagnostic equipment, offering guidance and advice to the customer. You will also be required to carry out duties in a commercially focused way, seeking additional service revenue opportunities and promoting our aftermarket solutions. Additionally, you will be expected to ensure software updates are installed as new versions are released and complete tablet inputs, electronic reports, and timesheets in 'real time', providing comprehensive details of the work undertaken.
Our company offers a range of benefits, including a competitive salary of £50,000 per annum, 5% employer pension contribution, and 25 days annual leave + Bank Holidays. We also offer Cycle to Work Scheme, Life Assurance 4 x annual salary, and Healthshield – Cashplan for all employees. If you are a motivated and skilled individual with excellent communication skills, we encourage you to apply for this exciting opportunity.
Responsibilities and Requirements:
Service and repair Volvo construction equipment or miscellaneous equipment.
Identify mechanical problems using technical knowledge and computerized diagnostic equipment, offering guidance and advice to the customer.
Carry out duties in a commercially focused way, seeking additional service revenue opportunities and promoting our aftermarket solutions.
Ensure software updates are installed as new versions are released.
Complete tablet inputs, electronic reports, and timesheets in 'real time', providing comprehensive details of the work undertaken.
Order parts for your work as necessary and return parts in a clean condition at the time of job completion.
Attend any relevant product or systems training courses.
Formal engineering qualification in Plant Maintenance, Agricultural/HGV mechanics, or a related discipline (i.e., NVQ 3/C&G).
Relevant experience in the repair and maintenance of heavy construction plant, including proven technical competence on diesel engines, transmissions, drive lines, hydraulics, and electrics.
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