Current jobs related to Contract Desktop Support Specialist - Liverpool, Liverpool - Launch Resources Limited

  • Contract Desktop Support Specialist

    4 weeks ago

    Liverpool, Liverpool, United Kingdom Launch Resources Limited Full time

    Job Title: Contract Desktop Support TechnicianThis is an exciting opportunity to join a dynamic and fast-growing business as a front-line engineer. As a Contract Desktop Support Technician, you will use the latest support technology to provide outstanding service to our customer base of small businesses and discerning home users.Key Responsibilities:Taking...

  • Desktop Support Specialist

    3 weeks ago

    Liverpool, Liverpool, United Kingdom Launch Resources Limited Full time

    Job SummaryWe are seeking a skilled Desktop Support Specialist to join our team at Launch Resources Limited. As a key member of our support team, you will be responsible for providing technical assistance to our customers via phone, email, and on-site visits.Key Responsibilities:Provide technical support for desktop-related issues, including hardware and...

  • Desktop Support Specialist

    1 month ago

    Liverpool, Liverpool, United Kingdom DX Full time

    About the RoleWe are seeking a skilled Desktop Support Specialist to join our DX IT Service Desk team. As a key member of our team, you will be responsible for providing technical support and assistance to our employees, ensuring that their workstations are running smoothly and efficiently.Main ResponsibilitiesResolve incidents and requests logged within our...

  • Desktop Support Specialist

    1 month ago

    Liverpool, Liverpool, United Kingdom DX Full time

    About the RoleWe are seeking a skilled Desktop Support Specialist to join our DX IT Service Desk team. As a key member of our team, you will be responsible for providing technical support and assistance to our employees, ensuring that their workstations are running smoothly and efficiently.Main ResponsibilitiesResolve incidents and requests logged within our...

  • Desktop Support Specialist

    4 weeks ago

    Liverpool, Liverpool, United Kingdom DX Full time

    DX IT Service Desk Team MemberWe are seeking a skilled Desktop Support Specialist to join our fast-paced and hard-working team. As a key member of our IT Service Desk, you will be responsible for resolving incidents and requests in a timely and efficient manner.Main ResponsibilitiesProvide technical support and assistance to employees via phone, email, and...

  • Desktop Support Specialist

    2 months ago

    Liverpool, Liverpool, United Kingdom Launch Resources Limited Full time

    Job Title: Desktop Support TechnicianThis is an exciting opportunity to join a dynamic and fast-growing business as a front-line engineer. As a Desktop Support Technician, you will use the latest support technology to provide outstanding service to our customer base of small businesses and discerning home users.Key Responsibilities:Taking and recording calls...

  • Desktop Support Specialist

    2 months ago

    Liverpool, Liverpool, United Kingdom Launch Resources Limited Full time

    Job Title: Desktop Support TechnicianThis is an exciting opportunity to join a dynamic and fast-growing business as a front-line engineer. As a Desktop Support Technician, you will use the latest support technology to provide outstanding service to our customer base of small businesses and discerning home users.Key Responsibilities:Taking and recording calls...

  • Desktop Support Specialist

    3 weeks ago

    Liverpool, Liverpool, United Kingdom DX Full time

    DX IT Service Desk Role OverviewWe are seeking a skilled Desktop Support Specialist to join our fast-paced and hard-working team at DX. This role is based at our Liverpool office and involves providing technical support to our employees.Main ResponsibilitiesResolving incidents and requests logged within the ITSM tool, providing services over the phone,...

  • Desktop Support Specialist

    3 weeks ago

    Liverpool, Liverpool, United Kingdom DX Full time

    DX IT Service Desk RoleWe are seeking a skilled Desktop Support Specialist to join our fast-paced and hard-working team at DX. This role is based at our Liverpool office and involves providing technical support to our employees.Main ResponsibilitiesResolving incidents and requests logged within the ITSM toolInstalling, diagnosing, repairing, and maintaining...

  • Desktop Support Specialist

    4 weeks ago

    Liverpool, Liverpool, United Kingdom Launch Resources Limited Full time

    Job Title: Desktop Support TechnicianThis is an exciting opportunity to join a dynamic and fast-growing business as a front-line engineer. As a Desktop Support Technician, you will use the latest support technology to provide outstanding service to our customer base of small businesses and discerning home users.Key Responsibilities:Taking and recording calls...

  • Desktop Support Specialist

    4 weeks ago

    Liverpool, Liverpool, United Kingdom Launch Resources Limited Full time

    Job Title: Desktop Support TechnicianThis is an exciting opportunity to join a dynamic and fast-growing business as a front-line engineer. As a Desktop Support Technician, you will use the latest support technology to provide outstanding service to our customer base of small businesses and discerning home users.Key Responsibilities:Taking and recording calls...

  • Desktop Support Specialist

    4 weeks ago

    Liverpool, Liverpool, United Kingdom DX Full time

    Main ResponsibilitiesAs a Desktop Support Specialist at DX, you will be responsible for the resolution of incidents and requests logged within the ITSM tool, providing services over the phone, email, in person, and via our Service Desk colleague portal. This includes installing, diagnosing, repairing, and maintaining all hardware and equipment to ensure...

  • Desktop Support Specialist

    4 weeks ago

    Liverpool, Liverpool, United Kingdom DX Full time

    Main ResponsibilitiesAs a Desktop Support Specialist at DX, you will be responsible for the resolution of incidents and requests logged within the ITSM tool, providing services over the phone, email, in person, and via our Service Desk colleague portal. This includes installing, diagnosing, repairing, and maintaining all hardware and equipment to ensure...

  • Desktop Support Specialist

    3 weeks ago

    Liverpool, Liverpool, United Kingdom Royal College of Physicians Full time

    About the RoleThe Royal College of Physicians is seeking a skilled Desktop Support Analyst to join their IT services team in Liverpool. As a key member of the team, you will be responsible for providing technical support for all RCP IT services to users across the organization.Key ResponsibilitiesHandling incidents or service requests using the incident...

  • Desktop Support Specialist

    4 weeks ago

    Liverpool, Liverpool, United Kingdom Royal College of Physicians Full time

    Job Title: Desktop Support AnalystLocation: The Royal College of Physicians (RCP) is a leading medical organization with a presence in Liverpool.Job Summary: We are seeking a skilled Desktop Support Analyst to join our IT services team at our Liverpool site. As a key member of our team, you will provide technical support for all RCP IT services to our users,...

  • Desktop Support Specialist

    4 weeks ago

    Liverpool, Liverpool, United Kingdom Royal College of Physicians Full time

    Job Title: Desktop Support AnalystLocation: The Royal College of Physicians (RCP) is a leading medical organization with a presence in Liverpool.Job Summary: We are seeking a skilled Desktop Support Analyst to join our IT services team at our Liverpool site. As a key member of our team, you will provide technical support for all RCP IT services to our users,...

  • Desktop Motor Engineer

    4 weeks ago

    Liverpool, Liverpool, United Kingdom Acorninsure Full time

    About the RoleWe are seeking a skilled Desktop Motor Engineer to join our team at Acorn Insurance. As a key member of our engineering team, you will play a crucial role in assessing vehicle repair prospects and making informed commercial decisions.Key ResponsibilitiesAssess vehicle repair prospects using engineering tools and guidelines.Make commercial...

  • Desktop Motor Engineer

    4 weeks ago

    Liverpool, Liverpool, United Kingdom Acorninsure Full time

    About the RoleWe are seeking a skilled Desktop Motor Engineer to join our team at Acorn Insurance. As a key member of our team, you will play a crucial role in assessing the prospects of repair versus total loss, utilizing engineering tools and guidelines to make informed decisions.Key ResponsibilitiesAssess repair vs total loss using engineering tools and...

  • Desktop Motor Engineer

    4 weeks ago

    Liverpool, Liverpool, United Kingdom Acorninsure Full time

    About the RoleWe are seeking a skilled Desktop Motor Engineer to join our team at Acorn Insurance. As a key member of our team, you will play a crucial role in assessing the prospects of repair versus total loss, utilizing engineering tools and guidelines to make informed decisions.Key ResponsibilitiesAssess repair vs total loss using engineering tools and...

  • EUC Desktop Engineer

    4 weeks ago

    Liverpool, Liverpool, United Kingdom ENGINEERINGUK Full time

    Job Title: EUC Desktop EngineerJob Summary: We are seeking an experienced EUC Desktop Engineer to join our team. As an EUC Desktop Engineer, you will play a crucial role in ensuring the stability and efficiency of our client's desktop computing environment.Key Responsibilities:Monitor and respond to incident and problem tickets, serving as the frontline of...

Contract Desktop Support Specialist

2 months ago

Liverpool, Liverpool, United Kingdom Launch Resources Limited Full time
Desktop Support Technician Job Description

This is an exciting opportunity to join a dynamic and fast-growing business as a front-line engineer. As a Desktop Support Technician, you will utilize the latest support technology to provide exceptional service to our customer base of small businesses and discerning home users.

Key Responsibilities:
  • Taking and recording calls into the office
  • Providing technical advice over the phone and on-site for desktop-related issues
  • Dealing with customer support requests and system alarms/alerts according to priority
  • On-site customer visits to resolve problems
Requirements:
  • A natural analytical and problem-solving person with the ability to learn on the fly
  • A confident communicator with good telephone manner
  • Self-motivated and keen to help and assist others
  • Willing to learn and take on new challenges
  • Ambitious and hardworking with a strong work ethic
  • Well-presented, outgoing, and friendly with a passion for technology
  • Hold a full, clean driving license
Technical Skills:
  • Working knowledge of SME & home technologies, including PC hardware faultfinding and repair
  • General PC and laptop troubleshooting
  • Hardware and software experience, including peripherals and accessories
  • Upgrading hardware
  • Cloning drives, copying, and backing up data
  • Installation, configuration, and maintenance of Microsoft Windows XP, Vista, 7, and 8
  • Microsoft Office - all versions
  • Ethernet networking - maintenance and fault analysis/resolution
  • 80.22b/g/n WEP/WPA
  • ADSL/Cable/PSTN/ISDN
  • TCP/IP / DNS
  • Routers / VPN / Firewalls
  • Active Directory
  • POP/SMTP mail
  • Apple Mac (desirable)

This is a fantastic opportunity to join a dynamic team and take your technical skills to the next level. If you are a motivated and enthusiastic individual with a passion for technology, we would love to hear from you.