Customer Service Ambassador
2 weeks ago
Village Hotels - St Davids: A New Opportunity Awaits
We are seeking a skilled and enthusiastic Customer Service Ambassador to join our team at Village Hotels - St Davids. As a key member of our front desk team, you will be responsible for delivering exceptional customer service and ensuring that every guest has a memorable stay with us.
About the Role
As a Customer Service Ambassador, you will be the first point of contact for our guests, providing a warm and welcoming experience from the moment they arrive. Your excellent communication and interpersonal skills will enable you to build strong relationships with our guests, understand their needs, and provide tailored solutions to ensure their stay is nothing short of perfect.
Your Key Responsibilities
- Provide exceptional customer service to all guests, ensuring a warm and welcoming experience.
- Respond to guest inquiries and resolve any issues in a timely and professional manner.
- Work closely with other departments to ensure seamless communication and a smooth guest experience.
- Stay up-to-date with hotel information, local attractions, and events to provide informed recommendations to guests.
- Maintain a high level of product knowledge and stay informed about hotel promotions and offers.
What We Offer
In return for your hard work and dedication, we offer a competitive salary, comprehensive training, and opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.
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