IT Service Management Consultant
3 weeks ago
We are seeking a creative and motivated Junior ITSM Consultant to join our dynamic IT Service Management team. This exciting opportunity offers the chance to kickstart your career in consulting, working on diverse projects that drive digital transformation for our clients.
Key Responsibilities
• Support service management, service delivery, and service transition activities
• Collaborate with various stakeholders, including clients, internal, and external vendors
• Provide support for service management projects, including planning, execution, and monitoring
• Assist in project documentation and tracking progress against milestones
Required Skills and Experience:
• Proven Service Management, Service Delivery, and Service Transition experience
• ITIL and Service Management processes and Tooling
• Ability to prioritise tasks, manage time effectively, and meet deadlines
• Commitment to providing excellent service to clients
• Consultative skills including the ability to ask open engaging questions at all levels
• Problem-solving skills with the ability to quickly understand business issues and develop creative solutions
• Client-facing workshop facilitation experience and strong presentation skills
What We Offer:
• Comprehensive training and development programs
• Mentorship from experienced consultants
• Exposure to cutting-edge technologies and methodologies
• Clear career progression paths within Atos SE
• Flexible benefits system
• Private Medical Scheme
• Life Assurance
Location and Travel:
This role is primarily UK-based with a mix of remote work and on-site client engagements. Some domestic travel may be required, with occasional international travel opportunities as you progress in your career.
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