Transformational Change Catalyst
3 weeks ago
Job Description:
As a Library Service Team Manager at Essex County Council, you will play a pivotal role in driving transformational change within our library service. Your leadership skills will be instrumental in promoting a culture of continuous improvement, supporting your Area Manager in driving changes on the front lines of service delivery, and skilfully navigating resistance.
Key Responsibilities:
• Serve as an experienced people leader, maintaining an active, visible presence in the libraries for at least 80% of the working week.
• Provide robust and proactive leadership to the team, ensuring the successful day-to-day operation of a broad range of library services and operational tasks within your area.
• Cultivate a culture of strong stock ownership, ensuring timely, relevant, and high-quality stock through regular collaboration with Library Support Teams.
• Manage collaboration across the service to support the development of consistent Standard Operating Procedures (SOPs) and Business Continuity Plans.
Requirements:
• Educated to Level 5 qualification in either Customer Service or Management, or equivalent by experience.
• Evidence of continuing professional development with good knowledge in relevant professional area.
• Experience of managing large teams and implementing change.
Why Essex County Council?
We are proud to be a Disability Confident Leader and committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job. We're also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying.
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