Hospitality Ambassador

4 weeks ago


Cambridge, Cambridgeshire, United Kingdom LGH Hotels Management Full time

The Opportunity

We are seeking a talented individual to join our hotel food and beverage team as a Restaurant & Bar Team Member. As a key member of our team, you will be responsible for delivering exceptional hospitality service to our guests.

Key Responsibilities

  • Set up the restaurant and bar for service, ensuring all standards of presentation are met.
  • Act as the face of the business, maintaining the hotel's brand reputation by delivering exceptional hospitality service.
  • Engage with guests, take their food and beverage orders, and use upselling opportunities to enhance their experience.
  • Create a welcoming atmosphere that puts a smile on our guests' faces.

Benefits

  • Enjoy enviable employee discounts on bedroom rates across the LGH hotel portfolio.
  • Access to the IHG employee room benefit programme across their global portfolio.
  • Take advantage of shopping discounts, ranging from groceries to holidays.
  • Benefit from eye care, free legal and money advice, counseling sessions, and more.

Requirements

  • A contagious enthusiasm and sincere desire to create memorable guest experiences.
  • A natural ability to engage with others and a genuine passion for the hospitality industry.
  • Proven experience in a hospitality environment, preferably in hotel or restaurant operations.
  • The ability to remain calm and composed in high-pressure situations.

About Us

LGH Hotels Management is a leading hospitality company with a growing portfolio of 42 hotels throughout the UK. We are committed to delivering outstanding hospitality experiences to our guests and are seeking talented individuals to join our team.



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