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Enterprise Technical Support Specialist
1 month ago
Unlock Your Potential at Adobe
We're on a mission to empower people to create beautiful and powerful digital experiences. As a key member of our team, you'll play a critical role in delivering exceptional support to our enterprise customers.
Key Responsibilities:
- Collaborate closely with system admins to resolve deployment, SSO, licensing, networking, and product-related issues.
- Troubleshoot complex customer issues and work with engineering to find resolutions.
- Assist customers in configuring and deploying enterprise software packages.
- Work independently and as part of a team in a fast-paced environment.
- Occasional travel to customer sites or technical conferences.
Requirements:
- German and English language skills essential.
- Bachelor's degree or equivalent.
- Solid understanding of Mac and Windows operating systems.
- Knowledge of SSO, Adobe Creative Cloud, and Adobe Document Cloud.
- Strong time management and organizational skills.
- Excellent communication and interpersonal skills.
About Adobe
We're passionate about empowering people to create and deliver exceptional digital experiences. Join us in our mission to make a lasting impact.
