Support Services Coordinator
2 days ago
Join us as a Customer Service Advisor and contribute to the success of our customer support team. As a key contact for customers, you will provide personalized support and guidance to ensure they achieve their goals.
Primary Responsibilities:- Address customer inquiries through various channels.
- Supply accurate product and service information.
- Swiftly resolve customer complaints and issues.
- Manage customer accounts and process orders.
- Document customer interactions for future reference.
- Foster close collaboration with colleagues to guarantee customer satisfaction.
- Undertake administrative tasks as required.
- Previous experience in customer-facing roles is beneficial.
- Exceptional communication and problem-solving skills.
- Capacity to handle multiple queries simultaneously while maintaining accuracy.
- Proficiency in Microsoft Office and CRM tools.
- Ability to work independently and as part of a cohesive team.
- Flexibility with working hours, including weekends.
The estimated annual salary for this position is between £28,000 and £35,000, contingent upon experience.
About beBee Professionals:We are a dynamic organization focused on delivering outstanding customer service. Our team values teamwork, innovation, and continuous improvement to ensure every customer receives unparalleled support.
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Learning Support Coordinator
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Learning Support Coordinator
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Care Coordinator
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Office Coordinator
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Support Services Specialist
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Student Support Coordinator
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Personal Care Coordinator
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Logistics Coordinator
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